critical incident method

critical incident method
critical incident method UK US noun [C] (also critical incidents method, also critical incident technique)
HR, MANAGEMENT a method for improving an employee's performance by writing down and examining examples of what they did particularly well or badly and how it affected their work: »

A person using the critical incident method must describe a behavior in retrospect, or after the fact, rather than as the activity unfolds.


Financial and business terms. 2012.

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